Designing Mobile Services

Tuesday, October 28th, 2008 — 6:00 to 7:30pm There will be networking from 5:30 to 6:00pm. We will now start at 6pm sharp which should allow more people to attend the events!

RSVP

Positive RSVPs only please: rsvp@vanue.com

Session abstract

The advance of the mobile Internet in recent years has resulted in many designers working the mobile industry to make the transition from mobile application design to mobile service design. This shift raises a number of challenges and issues that designers will need to consider. What factors come into play in the design of services? How is service design different from mobile application design? Should new design methodologies be considered in designing for services?

This talk will examine these questions, drawing upon existing studies in the user acceptance of mobile services and from research in design methods, to elicit some practical design considerations for mobile service design.

Our speaker

Francis Djabri is a user-experience specialist with a broad range of experience in the wireless industry. He has worked as a designer and researcher with handset manufacturers, carriers, OS platform manufacturers, and within industry collaboration forums. He is currently working as an interaction designer with Nokia and lives in Vancouver. Prior to moving to Canada from the UK, Francis led a user experience working group within the Open Mobile Terminal Platform, a carrier-led wireless industry consortium, and worked as a user experience consultant for Telefónica O2 UK and as an interaction designer for various Symbian OS-based mobile applications.

Location: VFS (Vancouver Film School)

The VFS Digital Design campus is located at 420 Homer Street between Pender and W. Hastings. Enter through the side door on the east side of Homer Street. The event will take place in Theatre 1 accessible from the main foyer.

Our Sponsors

Location Sponsor: VFS A huge thank you to VFS for hosting us for another year. VFS has been supported VanUE since our inception and we would like to thank them for their generosity!

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