Dr. Phil Goddard is the Chief of Training, Development, and Delivery at HFI and is largely responsible for the development of HFI’s usability analyst certification program. He spent an informative hour discussing a number of topics:

• challenges that organizations face today in establishing usability practices in the development process
• high level ideas for increasing chances for success
• new options becoming available as offshore resources in India are seeking to train and certify entire teams in usability and user centred design
• new directions that companies and HFI are considering exploring in what it means to seek usability certification as an organization
• the type of criteria to be met for an organization to meet the different levels of certification

Event Sponsor

The sponsor for this event is: Telus